Privacy Policy
Last updated: January 2024
1. Introduction
Manodhara Music Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or enquiry forms
- Register for classes or courses
- Subscribe to our newsletter
- Contact us via phone, email, or WhatsApp
- Participate in our events or programs
This information may include:
- Name and contact information (phone number, email address)
- Age and demographic information
- Musical experience and preferences
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website or source
- Device information and screen resolution
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide music education services, schedule classes, and communicate about your courses
- Communication: To respond to your inquiries, send course updates, and provide customer support
- Administration: To manage registrations, process payments, and maintain student records
- Improvement: To analyze website usage and improve our services and user experience
- Marketing: To send promotional materials about our courses and events (with your consent)
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with any merger, sale, or transfer of our business assets
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure storage of physical and digital records
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
We provide music education services to children and are committed to protecting their privacy. When collecting information from minors (under 18 years), we:
- Obtain parental consent before collecting personal information
- Limit data collection to what is necessary for educational purposes
- Provide parents with access to their child's information
- Allow parents to request deletion of their child's information
9. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your information in a portable format
To exercise these rights, please contact us using the information provided below.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Student records may be retained for educational and administrative purposes as required by applicable regulations.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Manodhara Music Academy
Mugalivakkam, Chennai
Tamil Nadu, India
Phone: +91 98765 43210
WhatsApp: +91 98765 43210
Email: privacy@manodhara-music-academy.com
13. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.